What is Website Content Moderation and Review?
On Internet websites which invite users to post comments, links, images, videos and just about any form of user input, moderation is a big concern. Online Content Moderation is the method the a site provider or webmaster chooses to sort contributions which are irrelevant, obscene, illegal, or insulting with regards to useful or informative contributions.
Various types of Internet sites permit user input, such as: Internet forums, blogs, social networking sites and news sites powered by scripts such as phpBB, a Wiki, or PHP-Nuke. Depending on the site’s content and intended audience, the host site will decide what kinds of user comments are appropriate and then delegate the responsibility of sifting through site contents to moderators. These moderators will attempt to eliminate trolling, spamming, or flaming, although this varies widely from site to site.
That is where Content Moderation as a service, comes into play. With the huge amount of data being transmitted, posted and viewed on websites, content regulation is a definite need. Online Content Moderation is a hands-on regulation and review system for uploads, posts and links that ensures protection against unethical, inflammatory and illegal content on a serviced website. Content Moderation services range from media uploads, text posts and miscellaneous files, attachments or links.
Who can use Content Moderation?
A lot of big names use moderation services to maintain a specific level of dignity and keep their sites as inviting as possible. Facebook uses moderation to filter photos, posts, links, applications and other contents to ensure that there are no problems that may arise from user-to-user conflicts or service-to-user problems. Another big name in the internet is YouTube which uses moderation to filter inappropriate videos and audio content.
Recognizing the need for data security, website reputation and user-related concerns, New Media Services offers “WWW Moderation” – a moderation system geared towards clients who want professional service for their website needs. This service covers Images, Videos, Wallpapers, Ringtones and Music – Blogs, Comments and Descriptions – Tags, Status Updates, Usernames and Avatars.
Social Media Moderation
Our moderation services will increase protection of your brand, users and legal liabilities. We can deliver 24/7 full-service coverage with our international team.
Community Management
Professional community management will ensure your community is nurtured & engaged, benefiting the user experience. With HelpDesk247 you have access to the most experienced Community Management team.
Content Creation
Website articles, social media content, blog posts, Quiip can meet your needs. We also specialise in crafting community documentation: escalation & risk mitigation policies and community guidelines.