Virtual Assistant - Fully Managed Service at $3/hr

Your very own Real Human Virtual Staff on demand!

virtual-assistant-hire Many entrepreneurs have neither the resources nor the inclination to hire permanent employees to manage the administrative tasks that come with running a business. Helpdesk247 provides a virtual solution by offering managed virtual assistant services to the needs of small businesses at cost effective hourly rate.

Our Virtual Assistant services have been created to give you a fully customisable solution to the traditional risks associated with employing staff. Our team of VAs have the experience and knowledge to support your business and administrative needs. Allowing you to benefit from increased time management, cost savings and improved customer service levels.

How it works

Learn & Prepare

Let us understand your business needs and we will tell you how we can accommodate them. You’ll need to write a detailed job description involving: The scale of your business. The apps/tools they’ll be using. Past experiences that will make them successful. A specific list of the tasks that Virtual Assistant will be performing for you. Expected timelines. Our project managers will take deep dive into your business process and prepare a module for an effective Virtual Assistant training

Training & Review

We select the appropriate Virtual Assistant and also involve you also in the interview process if requested. We train the assigned Virtual Assistant based on the process guidelines so they are experts in your product or service. Your assigned project manager will review & revise the process guidelines with you until you feel comfortable with the approach and verbiage VA will use with your customers. This training can take from few days to a week depending on the intricate details involved and the scope of support.

Test & Implement

After several test sessions under your supervision and once you approve, your VA will take over the process. You will have 24/7 real time communication over Skype/Slack or other instant messenger services to relay live feedback/updates pertaining to the tasks any time of the day to Virtual Assistant and his manager. You will get alert on Skype as soon Virtual Assistant logs-in for the job and logs-out to keep track of attendance and hours of coverage. The Virtual Assistant will be just like an employee of your own.

How can Virtual Assistant help your business

Benefits of working with Virtual Assistants are

- You do not pay any employment costs such as PAYE, NI, sick pay, maternity pay, or holiday pay.
- Only pay for the hours or assistance you need, but to your clients it will look like you have a dedicated PA giving a professional feel to your business.
- No training costs, a Virtual Assistants will keep up to date with all training ensuring you keep one step ahead of your competitors.
- You do not need to provide work space for your Virtual Assistants.

These services are offered by our skilled professionals with good analytical skills. Services covered under backend support include but are not limited to providing our clients with:

ONLINE RESEARCH
DATA ENTRIES
DATA PRESENTATIONS
SOCIAL MEDIA MANAGEMENT
APPOINTMENT SETTING
INDUSTRY KNOWLEDGE PREP
IMAGE PROCESSING
LEAD GENERATION
DATA EXTRACTION
WEBSITE MODERATION
DATA SCRUBBING
VOICE TRANSCRIPTION
DOCUMENT CONVERSION
ADVERTISEMENT LISTING
CALL ANSWERING
DOCUMENT TRANSLATION
FORM PROCESSING
IPTV SUPPORT
PROOF READING
OCR PROCESSING
CLASSIFIED MANAGEMENT

Hiring our managed VA in conjunction to 24/7 integrated Live Chat Support or Email Support can boost your business ROI and take customer satisfaction to a new level.

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